IZYSMILE PRIVACY POLICY

 

Izysmile and our partners respect your privacy.

We ask that you carefully read this privacy policy to understand how your personal data is collected, processed and stored when you use this website. Izysmile, accessible via the URL https://www.izysmile.com.

All personal data collected on this website is processed under the responsibility of the entrepreneur Izidor Nzanga, registered with the Trade and Companies Register of Lille under number 893147447.

Within the meaning of the regulations applicable to personal data, Izidor Nzanga is therefore the data controller.  

This privacy policy describes:

1. How Izysmile uses your personal data
2. How Izysmile sharing your personal data
3. How Izysmile protects your personal data
4. Or Izysmile hosts and transfers your personal data
5. How you can exercise your rights regarding your personal data
6. Privacy Policy Updates
7. How to contact us

 

1. How Izysmile uses your personal data

Izysmile may use your personal data for the following purposes:

• Create your customer account on this website
• Manage product and/or service orders
• To publish and manage reviews left on products and/or services ordered on this website
• You are receiving our newsletter following your subscription to the newsletter.
• Responding to your contact request submitted via our website

Most of the processing listed above is necessary for the performance of the contract entered into with Izysmile when you use our website to order products  and/or services available for sale on the site.

The processing of your personal data for the purpose of sending you our newsletter is based solely on your consent to receive it, which you can withdraw at any time. If you do not consent to receiving the newsletter, please note that this will not prevent you from creating a customer account and placing orders on our website.

II. How Izysmile shares your personal data

Within Izysmile, and with regard to each processing purpose, your personal data is collected, processed and stored by authorized Izysmile staff, solely within the scope of their respective skills, and in particular by the customer service, marketing department and IT department.

We do not share personal data with other companies, organizations, and individuals unless one of the following circumstances applies :

(1) Sharing with prior consent : after obtaining your consent, Izysmile will share the information you have authorized with the specific third parties or categories of third parties indicated at the time of collecting your consent.

(2) Sharing with our service providers Izysmile may also disclose your information to companies that provide services for us or on our behalf.These service providers include companies that offer IT services, such as our hosting provider or email service provider, product delivery services, or marketing activities on our behalf. These service providers may use your information only to provide you with services on behalf of Izysmile.

(3) In compliance with a legal obligation, the sharing in accordance with the laws and regulations Izysmile may share your information as required by law and regulation, in order to resolve legal disputes, or as required by judicial or administrative authorities under the law.

Izysmile will ensure the legality of any sharing of personal data through data processing clauses with the companies with which your personal data is shared, obliging them to comply with this privacy policy and to take appropriate security and confidentiality measures when processing personal data.

III. How Izysmile protects your personal data

Izysmile attaches great importance to the security of your personal data and has adopted common industry practices to protect your personal data and prevent unauthorized access, disclosure, use, modification, damage or loss of this information.

We have also taken the necessary precautions to ensure that our hosting provider preserves the security and confidentiality of the data and in particular to prevent it from being distorted, damaged or communicated to unauthorized persons.

Izysmile also adopts the following organizational measures:

(1) We take reasonable and feasible steps to ensure that the personal data collected is minimal and relevant to what is necessary, having regard to the purposes for which it is processed.

(2) We retain your personal data for the period strictly necessary for the purpose of the processing, unless the retention of your data is required or permitted by law. For example, we retain data related to the execution of your orders for the period required by law for the retention of accounting records, namely a maximum of 10 years from the relevant financial year.

(3) We deploy access control mechanisms to ensure that only authorized personnel can access your personal data.

In the event of a personal data breach, Izysmile will comply with the applicable legal and regulatory requirements for notifying personal data breaches to the competent supervisory authorities and/or the persons concerned.

IV. Where Izysmile hosts and transfers your personal data

Your personal data will be hosted within our database hosting infrastructure. 

Where such transfers exist, we ensure that these transfers of personal data are governed in accordance with applicable regulations to ensure an adequate level of data protection, either through an adequacy decision of the European Commission, or through legal instruments such as data transfer contracts incorporating the European Commission's Standard Contractual Clauses.

For any questions regarding recipients and data transfers we make outside the European Union, please contact us at the addresses listed in the "How to contact us" section below.

V. How you can manage your rights relating to your personal data

You have the right to access, rectify, erase, limit, and object to the processing of your personal data, as well as the right to define guidelines regarding the fate of your data after your death and the right to data portability. 

You can contact us at any time at the addresses listed in the "How to contact us" section below to exercise your rights regarding personal data, in accordance with applicable regulations. You must specify which right you intend to exercise and provide all the necessary details so that we can respond to your request.

These rights are exercised under the conditions set out by the applicable regulations.

• THE right of access means that you can ask us at any time to tell you if we process personal data concerning you and, where applicable, to indicate to you what personal data is concerned as well as the characteristics of the processing carried out.
• THE right of rectification This means that you can ask us to correct your personal data if it is inaccurate. You can also ask us to complete your personal data if it is incomplete, insofar as this is relevant to the purpose of the processing in question.
• THE right to erasure means that you can request to erase your personal data, particularly when :
• Their preservation is no longer necessary with regard to the purposes for which they were collected. ;
• Your personal data is processed on the basis of your consent; you wish to withdraw this consent, and there is no other legal basis that could justify the processing. ;
• You have objected to the processing of your personal data and therefore wish for it to be erased. ;
• Your personal data has been processed unlawfully. ;
• Your personal data must be erased to comply with a legal obligation under either European Union law or French law.
• THE right to limitation This means that you can ask us to limit the processing of your personal data. :
• When you contest the accuracy of your personal data, we will retain it for a period of time allowing us to verify its accuracy. ;
• When, following processing deemed non-compliant, you prefer the limitation of processing to the complete erasure of your personal data ;
• When we no longer need your personal data for the purposes of processing, but you still require it for the establishment, exercise, or defense of legal claims ;
• When you have objected to the processing of your personal data and you wish to limit the processing for the period enabling us to verify whether the legitimate reason you invoke is justified.

The limitation of processing means that the processing of your personal data will then only involve the storage of your corresponding personal data.We will then no longer perform any further operations on the personal data in question.

• THE right to object This means that you can object to the processing of your personal data when such processing is based on Izysmile's legitimate interest. The right to object is subject to providing a legitimate reason relating to your particular situation. We will then cease the processing in question unless there are compelling legitimate grounds justifying its continuation in accordance with applicable regulations.
• THE right to define guidelines regarding the fate of your data after your death allows you to make known your instructions regarding the retention, deletion and communication of your personal data after your death.
• THE right to portability means that you can ask us, under the conditions set out in the applicable regulations, to receive your personal data in a structured, commonly used and machine-readable format, and to transmit it to you, or to ask us to transmit it directly to a third party of your choice where this is legally and technically possible.

When we process your personal data based on your consent, you finally have the option to withdraw your consent at any time by contacting us at the addresses indicated in the "How to contact us" section or by clicking on the unsubscribe link in each of our communications.

However, withdrawing your consent does not invalidate the processing carried out before this withdrawal.

VI. Updates to this privacy policy

Izysmile reserves the right at any time to modify or update, in whole or in part, this privacy policy, due to changes in applicable regulations regarding the protection of personal data or data processing carried out.

Any substantial changes to this privacy policy will be notified to you by email if you have provided us with a valid email address and will also be published on the website. We recommend that you regularly review this privacy policy to fully understand our commitments regarding the security and protection of your personal data.

VII. How to contact us

If you have any questions, comments, or suggestions, please contact us by visiting the contact us page or by submitting them to info@izysmile.com.

If you are not satisfied with Izysmile's response to a request to exercise your rights in accordance with Article V above, or if you wish to report a breach of applicable data protection regulations, you have the right to lodge a complaint with the CNIL by mail (CNIL - 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07) or on its website (www.cnil.fr), or with the data protection authority of the country in which you usually live or work.

We use a text messaging platform, which is subject to the following terms and conditions. By signing up for our SMS marketing and notifications, you agree to these terms and conditions.

By entering your phone number at checkout and initiating a purchase, by signing up via our subscription form or a keyword, you agree that we may send you SMS notifications (regarding your order, including abandoned cart reminders) and marketing offers via SMS. You acknowledge that consent is not a condition of any purchase.

Your phone number, name, and purchase information will be shared with our SMS platform, SMSBump Inc., a European Union company with an office in Sofia, Bulgaria. This data will be used to send you targeted marketing messages and notifications. When sending text messages, your phone number will be passed on to a text messaging provider to ensure delivery. If you wish to unsubscribe from receiving marketing messages and notifications via SMS, reply STOP to any mobile message sent by us or use the unsubscribe link we have provided in one of our messages.

You understand and agree that alternative methods of unsubscribing, such as using alternative words or requests, will not be considered a reasonable means of withdrawal. Message and data rates may apply. For any questions, please send " HELP You can also unsubscribe by SMS to the number from which you received the messages. If you wish to unsubscribe, please follow the procedures above.

 1. Send us an email at: info@izysmile.com et Please inform us of your request.